How can I contact TRE?

Please contact here

 

How to order?

• For make an orders we provide various alternative manual by phone, sms, whatsapp, or email in contact that already exists.

• To shorten the time, you can mention the name of the product or just send us the picture.

• But first please confirm the product about the finishing or the fabrics.

• After we make a deal, we will send you the Invoice.

• Your orders will start to production if there is Down Payment (sign so) that has been transferred to our bank account number. 

 

Do you have catalogue?

Yes, please contact us by email, and we will send our catalogue to you.

 

What is the warranty? Does the furniture has warranty?

At TRE that are able to warranty high quality hand-made furniture. All the process of designing and producing, are controlled in house until delivery – by our skilled team. That is why we stand to be free of manufactures defect. In an unfortunate special case concerning our quality standard, we will consider you report and we will take the proper measures to address your concern.

 

All our products come with a 3 month warranty.

 

Do you customize?

Yes, we do custom pieces – just as long as you don’t copy someone else’s work. Now we realize that copying is the highest form of flattery but we suggest a better approach by using these steps.

 

Consider what it is that you really like about that piece. Is it the color? Is it the proportion? The shape? Or is it the combo of materials? Is it a special curved or carved element? Is it how the upholstery is detailed?

 

Take whatever aspect or aspects that had impacted you and find a way to make them your own. Let their expression inspire your expression.

 

So be inspired. Be influenced.

 

But please don’t ask us to copy other’s work.

 

Others may want to know to what level will we customize? Well, if you can dream it, we will try to figure out how to make it happen. Having said that, you would need to let us know in advance what is your time restraints and budget limitations, so we can design your dream with that knowledge in mind.

 

Easy customization is taking an existing piece of ours and tweaking it. We don’t mean just changing the size or dimensions and color, because of course we can do that. Rather we mean making one of our pieces your own!"

 

What is the delivery time?

We commit ourselves to ensure that you receive your TRE Product as quickly as possible. Our sales team and representatives will be able to give you a more detailed answer according to the size of your order and our current production status.

 

Is the product in the website are ready stock?

No, the product in our website are not ready stock, because pf the multiples possibilities of material, colours and size. The products will be procces after the deals. With a 2-4 weeks working time estimate depends on the difficulty level  the quantity. But we will send you the documentation of the production process.

 

In order to help to make each pieces yours, our team will be pleased to inform, guide and advise you regarding your wishes and tastes, contact us